On June 2, 2015, the City Council approved Resolution R-2015-073 authorizing a contract with N. Harris Computer Corporation for the provision of a Utility Customer Information Software System (CIS).
Integral to the program is the provision of Merchant Services - acceptance of credit and debit card payments as well as Virtual Merchant Services - online payment acceptance. Cayenta does not provide banking services, but has several "partners" who have programmed their banking software to integrate seamlessly with the Cayenta CIS software. Cayenta recommended that the City contract with Invoice Cloud based on our specific needs and desire to provide the best online payment solution to our customers. City staff evaluated the companies that partner with Cayenta and concurred with their recommendation. Invoice Cloud was determined to be the solution to best serve the customers of the City of Yakima and comply with the unique banking requirements as they apply to public agencies in the State of Washington.
On February 16, 2016, the City Council approved Resolution R-2016-023 authorizing a contract between the City of Yakima and Invoice Cloud for the provision of Merchant Services payment processing. The attached agreement will replace the contract executed in 2016 and has been negotiated to include upgrades to the services provided, which are in the best interest of the City. |