On May 5, 2015, the City Council received a report on the Utility Billing Business Process Analysis and recommended purchase of a new $1.3 million Utility Account Management Software replacement. Presented for your approval is an amendment to the Cayenta contract to implement the Cayenta Customer Information System (CIS) software. (Cayenta is a division of N. Harris Computer Corporation).
At the May 5th meeting, Council also approved a contract with Accent Consulting to serve as the project manager for the proposed implementation of the new utility billing software and an appropriation to fund the $108,000 project. Accent Consulting has reviewed the attached contract amendment, and their recommendations have been incorporated. |